Student Suggestions & Complaints
Any UM Carey Law Student who has a suggestion for how to improve any aspect of the law school experience may submit their suggestion on-line.
Student suggestions will be received and reviewed by the Associate Dean for Student Affairs and Communications. She/he will relay the suggestion to the administrator working most closely in the area affected by the student’s suggestion.
Suggestions may be made anonymously.
The Associate Dean for Student Affairs and Communications will advise the student, if known, within two weeks, that the suggestion has been received and any action that has been or will be taken in response.
Student Complaints Concerning the Program of Legal Education
Reporting a complaint: Any UM Carey Law student who believes there is a significant problem with the School’s program of legal education and its compliance with the American Bar Association’s Accreditation Standards should file a written complaint with the Associate Dean for Student Affairs and Communications. The accreditation standards for law schools can be accessed on the webpage of the ABA Section of Legal Education and Admissions to the Bar.
The written complaint may be sent by e-mail using the student’s law school e-mail address or submitted in hard copy to the Associate Dean for Student Affairs and Communications, Suite 280, University of Maryland Francis King Carey School of Law, 500 West Baltimore Street, Baltimore, Maryland 21201.
Contents of the complaint: The complaint must identify the problem in sufficient detail to permit the Associate Dean to investigate the matter, including the specific Accreditation Standard(s) at issue. The complaint must include the student’s name, e-mail address, home address and telephone number.
Response to the complaint: Within three weeks after receiving a written complaint in proper form, the Associate Dean shall advise the student of any action the School is taking to address the matter or any further investigation into the matter.
Appeal process: Within ten calendar days of being advised of any action by the School in response to the complaint, the student may appeal that decision to the Dean. The Dean’s decision shall be final.
Maintaining a written record of the complaint: The School shall maintain a record of student complaints submitted during the most recent accreditation period. This record shall include information about how each complaint was resolved.
Cross References: Complaints that allege violations of the law school’s Honor Code, the Student Disciplinary and Appeals Procedures or the University’s Policy on Sex-Based Discrimination of Students will be subject to the policies and procedures set forth in these aforementioned policies.