“Mediation and dispute resolution experience is a leg up in this competitive job market,” says Brittany Harvey ‘11. “Businesses and organizations are looking for advocates with people skills, not just the typical lawyer. The dispute resolution program at Maryland Carey Law is a known and trusted name.”
Harvey attributes her dispute resolution experience at Maryland Carey Law as helping her obtain her current position as the director of Student Facilitation and Mediation at a multi-institution education management company.
Harvey came to Maryland Carey Law seeking to combine her interests in sports and the law. As much as she learned the value of litigation, she also realized that legal remedies can be limiting and resolutions to conflicts don’t always involve lawyer-evaluated options.
Starting in her second year of law school, Harvey enrolled in the year-long Mediation Clinic and competed in the intra-school competition for the ADR Team, advancing to the finals and earning a spot on the team as a negotiator. During her third year, she obtained a coveted externship position at the NFL Players Association during the 2011 NFL lockout.
In her current role, Harvey navigates the ever-changing world of higher education, working with the students and the institution to resolve informal complaints at the lowest levels possible. According to Harvey, a university that is receptive to mediation is one that “allows for more direct feedback regarding the issues of highest importance to its students.”
Harvey and her staff of four use mediation and facilitation to develop creative, collaborative, and voluntary resolutions to concerns. The office also serves an additional role by identifying trends in student complaints which then assists the institutions in appropriate policy changes and timely responses to student needs.
This system allows the institutions to truly address the problem and not just the symptoms. “If you know what the problem is, you can fix it,” says Harvey on the importance of dispute resolution systems within organizations.
Her experiences with the Mediation Clinic and the ADR Team exposed her to a wide range of people –from attorneys and self-represented litigants in the District Court for Baltimore City, to parents and teachers in Baltimore City Public Schools. This exposure promoted a sense of flexibility and compassion for people in conflict, a skill which directly benefits her in her current position.