Student Laptops

Supported Notebook Models

Other Windows Notebooks

Macintosh Notebooks

Consultation (Example: Advice on best practices for notebook operation and backup. Discuss computer problems and possible remedies.)

Yes

Yes

Yes

Support for connecting to the student wireless network.

Yes

Yes

Yes

Support for connecting to the student pay for print system.

Yes

Yes

Yes

Support for using electronic exam software (Exam4).

Yes

Yes

Yes

Support for accessing clinic systems (Time Matters).

Yes

Yes

Yes

Support for accessing other UMSOL student systems.

Yes

Yes

Yes

Access to discounted software through the Campus software sales counter (MS Office and Symantec Anti-Virus)

Yes

Yes

Yes

Option to borrow a notebook computer during repairs.

Yes

Limited (fewer systems are available for checkout, only Windows based systems are available)

Option to borrow a notebook power adapter. (typically when a student has left theirs at home)

Yes

Limited (only power adapters for supported systems are kept on-hand)

Drop off repair services at the IT Office.

Yes

No (please consult your computer system reseller for information regarding repairs)

System software reload by IT support technicians. (Often after a virus infection, hard drive failure, or other significant system failure. Includes operating system [Windows], MS Office, anti-virus software [campus version only], and security patches)

Yes

No (students will need to retain all operating system and other software discs and consult the manufacturer’s documentation for instructions on how to perform a system restore)